Future Student Updates (COVID-19)

University of Plymouth International College

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Current Student FAQs

Q: Is UPIC still teaching?

A: Yes, all classes are currently being taught online, delivered by our academic teaching staff.


Q: Is the library open on campus?

A: Yes, and you can access online learning materials and resources via your moodle account:axis.navitas.com. Students need to book a time slot to enter the library on campus.


Q: How is UPIC supporting current international students who are now studying online?

A: We have ‘lobby’ Zoom meetings for current students to drop in to and speak to support staff ‘face-to-face’. The Schedule of these meetings has been sent out via your student email and Instagram account.

We have an emergency contact number: +4475372004 - students can Call or WhatsApp 24/7


Q: Will online attendance be monitored?

A: Yes. We urge you to attend all the online lessons. Your teaching staff will record attendance at the beginning of each lesson as they would usually. If you access your lesson as a recording after the live stream, you are requested to send a screenshot to student.support@upic.plymouth.ac.uk


Q: Will there still be exams this semester?

A: Yes. Your scheduled exams will take place via Moodle.


Q: How is UPIC supporting students who suspect they have COVID-19?

A: Signposting to relevant NHS advice and government guidelines, including NHS contact numbers. College support staff are checking in with students who suspect they might have COVID-19 daily.


Q: As a current student in the UK, are Covid-19 diagnoses and treatments covered by the NHS Health Surcharge?

A: All lawful, non-visitor migrants to the UK gain access to the National Health Service and medical treatment free at the point of use. This includes treatment that is medically required in relation to Covid-19.


Q: How will UPIC support students who want to stay on-campus during the closure of campus?

A: We are ensuring all students have received the latest government guidance. You have been invited to join a schedule of video drop-in sessions, please use this opportunity to catch up with your peers and student support staff. Academic support is also available through your online teaching sessions. 


Q: How will UPIC support students who stay off-campus during the closure of campus?

A: UPIC student support team is hosting drop-in zoom sessions where you can ask any questions you have. All students are being regularly updated with the latest guidance from the government.


Q: I want to return home during the closure, what is the process for deferral of study?

A: If you wish to return home during the closure and defer your studies, you will need to complete a leave of absence form and return to a member of the student support team.  A call will then be arranged between yourself and Head of Teaching and Learning to discuss this further.


Q: What impact will this have on my Student Route visa?

A: Due to the current exceptional circumstances, UKVI will not consider it a breach of sponsor duties to offer distance (online) learning to existing Student Route visa students in the UK or who have chosen to return overseas but wish to continue their current studies. This is currently reviewed on a weekly basis. The latest update, 25.04.2020


Q: I am having issues paying for next semester fees, can you help?

A: Yes. If you are struggling to meet your payment deadline, please contact student.support@upic.plymouth.ac.uk


Q: I am already in the UK studying English. Will I be able to progress to my chosen degree?

A: Yes, if you reach the required IELTS or other equivalent English levels to join the degree programme and so long as the degree programme is running - we will be able to confine this closer to the start date.